SKILLS

  • Business Strategy alignment
  • Experienced Project Manager (PMI/PRINCE2 certified(Foundation & Practitioner))
  • Business Analysis & Testing/Quality Assurance
  • Implementation of systems - Change Management
  • AGILE development (certified Scrum Master + certified Scrum Product Owner)
  • Good networking, negotiation and educational skills
  • Highly experienced in giving presentations and setting-up promotional activities
  • Business Development and supporting activities
  • Good working knowledge of Service Delivery and Service Support (ITIL) practices

    • MARKET KNOWLEDGE

  • Knowledge, Document and Content Management Systems
  • Customer Relationship Management concepts and implementations
  • One-to-One Marketing, eCommerce, B2B, B2C
  • Human Resources practices & concepts / Employee Relationship Management
  • Organisational Design - Talent & Performance Management
  • Employee and Manager Self Service (ESS/MSS) scenarios
  • Finance, Accounting and Invoicing Systems

    • TOOLS AND TECHNOLOGIES

  • ERP: SAP HR / HCM, SAP Portal Enterprise, Microsoft Dynamics 365
  • Business Intelligence - knowledge of SAP BW, Business Objects, Power BI
  • CRM: Salesforce & SIEBEL
  • MS-SharePoint Online & Magnolia
  • Peregrine (Support System)...
  • JIRA (life cycle management)...
  • VSTS (Visual Studio Team Services)...
  • SNOW
  • HP Application Lifecycle Management / QC
  • Windows Internet Information Server
  • Oracle (trained & certified on 7.3 (PL/SQL & SQL), 8 , 9 , 10g)
  • MS SQL Server
  • MS-Office 365 / MS-Visio / MS-Project / ...
  • HTML / .NET / CSS / XML / ...
  • Graphics: Photoshop / Fireworks / ...

    • EDUCATION

  • Master in Industrial Business Management
  • Bachelor in Marketing
  • Bachelor in Information Technology