Business Strategy alignment
Experienced Project Manager (PMI/PRINCE2 certified(Foundation & Practitioner))
Business Analysis & Testing/Quality Assurance
Implementation of systems - Change Management
AGILE development (certified Scrum Master + certified Scrum Product Owner)
Good networking, negotiation and educational skills
Highly experienced in giving presentations and setting-up promotional activities
Business Development and supporting activities
Good working knowledge of Service Delivery and Service Support (ITIL) practices
Knowledge, Document and Content Management Systems
Customer Relationship Management concepts and implementations
One-to-One Marketing, eCommerce, B2B, B2C
Human Resources practices & concepts / Employee Relationship Management
Organisational Design - Talent & Performance Management
Employee and Manager Self Service (ESS/MSS) scenarios
Finance, Accounting and Invoicing Systems
TOOLS AND TECHNOLOGIES
ERP: SAP HR / HCM, SAP Portal Enterprise, Microsoft Dynamics 365
Business Intelligence - knowledge of SAP BW, Business Objects, Power BI
CRM: Salesforce & SIEBEL
MS-SharePoint Online & Magnolia
Peregrine (Support System)...
JIRA (life cycle management)...
VSTS (Visual Studio Team Services)...
HP Application Lifecycle Management / QC
Windows Internet Information Server
Oracle (trained & certified on 7.3 (PL/SQL & SQL), 8 , 9 , 10g)
MS SQL Server
MS-Office 365 / MS-Visio / MS-Project / ...
HTML / .NET / CSS / XML / ...
Graphics: Photoshop / Fireworks / ...
Master in Industrial Business Management
Bachelor in Marketing
Bachelor in Information Technology